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Work Samples:
The work below is from the Masters of Human Computer Interaction program at Carnegie Mellon.
Please contact me with any questions or for samples of past work.
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City of Pittsburgh, CitiStat Project
For this final eight month capstone project, my team worked for the City of Pittsburgh, Office of Management
and Budget. We created an interface for data analysis that allows for easier management of Pittsburgh's
Department of Public Works. For our project to be as successful as it was, we utilized the full range of
formative and evalulative usability methods including background research and benchmarking, modified contextual
inquiry, work flow modeling, prototyping, think-aloud usability tests, iterative design, client communication,
and implementation of our prototypes.
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HCI Method Overview
I developed this presentation in an attempt to describe some of the methods we
study in this program. It is a high-level description of Contextual Inquiry,
Contextual Design, Heuristic Evaluation, Cognitive Walkthrough, and Think-Aloud
Usability Testing. I have been lucky to see the power these tools can have on my
projects when tailored for specific purposes. Some of those projects are shown below.
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Palm Pilot Redesign and HCI Method Retrospective
This project was a redesign of Palm Pilot interactions, specifically in the calendar application.
We utilized the usability inspection methods and evaluation techniques
learned in our Intro to HCI Methods class to inform and validate our new design.
The redesign portion of the document describes in detail the suggestions my group made for
changes to the palm pilot along with evidence from user studies which support
our redesign choices. The retrospective portion summarizes the methods we used in
the semester and describes what we thought about them.
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Web Survey Question Library
The Web Survey interface allows flexible creation of surveys, allowing for programming in
the ability to branch surveys and other enhancements. Our task was to improve the
interface and interaction through the use of HCI methods including Contextual Inquiry,
Heuristic Evaluation, Cognitive Walkthrough, and Think-Aloud Usability tests.
This document describes our process, lessons learned, and a quick look at our prototype.
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Recipe Site - Fed.com
This design exercise challenged us to utilize positive characteristics of a transaction web site in order to
improve the recipe search. To gather user needs, we looked at directed storytelling within our target group,
competitive evaluation, bricks and mortar observation as well as mood boards. We also utilized mental models
and wire-frames in our development process. This process is documented in our
process book site that also serves as a collection of our process artifacts.
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Small Screen Information System: Concert Interface
This project was to explore challenges of navigating hierarchal information on a small screen.
Shipra Kayan and I designed a concert-finding interface shown at left. We explored
designing with personas, wire-frames, and navigational maps. In addition, we created a short
Flash demo
to show different aspects of the interaction.
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Widget Redesign
This project was to explore assigned contexts, looking for real world widgets that need to be
improved. This project involved looking through different contexts to find interactions
that could be improved upon and rendering them for improved communication.
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Java Class Analyzer
This Java project involved creating an interface that analyzes specific Java classes, identifying
the member variables, methods, constructors, and super classes. My designed interface also
provides the ability to run methods and constructors and view the member variables to verify
functionality.
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